Volunteer Opportunity: Communications Coordinator (Remote)
            Location: Remote (Must be based in the US)
Time Commitment: Approximately 2 hours per week, flexible schedule
The Role:
Are you an organized and clear communicator who loves history? The Berkeley Springs Castle is seeking a remote Communications Coordinator to serve as the first point of contact for our community. This vital role involves managing our main information inbox and voicemail, ensuring the public receives timely, accurate, and friendly responses.
Key Responsibilities:
- Monitor and respond to inquiries sent to the main Castle email account.
 - Check and respond to voicemail messages.
 - Provide accurate information on public tours, events, and basic venue policies by leveraging pre-approved resources and FAQs.
 - Triage complex or unique inquiries, escalating them promptly to the Event Coordinator.
 - Help maintain a database of common questions to improve our response resources.
 
You're a Great Fit If You:
- Have exceptional written and verbal communication skills.
 - Are a self-starter who can work independently with minimal supervision.
 - Possess great judgment and know when to handle a question versus when to ask for help.
 - Have a keen attention to detail and a proactive mindset.
 - Are comfortable with basic technology (email, voicemail, potentially a shared document like Google Sheets).
 
Impact:
In this role, you will be the welcoming voice of the Castle, directly shaping the public's first impression. Your efforts will streamline our operations, allowing our small team to focus on event execution and historic preservation, all from the comfort of your own home.
To Apply:
Please email your resume and a brief note explaining why you are interested in this role to admin@berkeleyspringscastle.com. We will provide more detailed information to qualified candidates.